Frequently Asked Questions

What payment method do you accept?
Kammys House of Beauty offers a variety of payment options. We accept Visa, MasterCard, Inter-switch and Pay-stack.

I’m having technical issues?
If you are having problem assessing our website, we suggest that you have the latest version of your web browser e.g. Chrome, Mozilla, Safari etc. If you’re still having problems, please contact our customer care team on info@kammyshouseofbeauty.com

What payment method can I use to make my purchase?
We offer the following payment methods:
*Pay on Delivery-Cash/POS
*Pay Online – Interswitch, MasterCard and Visa

Why my credit card might be refused?
Your credit card may be refused for any of the following reasons:
The card may have expired. Check that your card is still valid.
You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

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My order has not arrived yet?
Please contact our Customer Care via email or phone for assistance to update your order.

Do you refund shipping fees?
Shipping fees are non-refundable.
Don’t see your question answered? Shoot us an email at info@kammyshouseofbeauty.com with your order number in the subject, or call on +234 803-721-6232 Mondays – Saturdays between 8:00AM to 5:00PM.

Is it safe to use my credit card on the website?
**Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.
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